Day Trips: cancellation policy and refunds

The cancellation policy applies to both Bus registrations as well as Drive-up registrations. 

You must email cancellations@hpsc.ca to cancel your spot for any day trips you cannot attend.

You will receive a full refund as long as you cancel by the following deadlines:

  • Saturday trips:  by prior Monday 8:00 pm before the trip departure date
  • Sunday/Monday trips:  by prior Monday 8:00 pm before the trip departure date 
  • Wednesday trips:  by prior Wednesday 8:00 pm before the trip departure date  

No-Show fee of $10 will be applied to your account if you do not cancel by the deadline. The bus fare also cannot be refunded after the deadline.

If you are sick, leading up to or on the morning of the day trip, please do not come on a bus trip. Email cancellations@hpsc.ca as soon as possible and we can make arrangements for refunds on a case by case scenario.

The above policies apply to cross-country day trips as well, however, the deadline for both Saturday and Sunday trips is Tuesday at 8:00 pm the week of the trip. 

President’s Message – Halfway through the season!

It is interesting that after two years of having to make major policy decisions, this year has been a horse of a different colour. We have been faced with different types of challenges trying to get back to normal. And our current weather has not helped. However, for those who have gone on trips, I understand they have still enjoyed themselves.  

We are currently halfway through our season, meaning that our final month of downhill trips will open soon. Please don’t delay registering. Since the weather has a larger impact on cross-country resorts, those trips open much closer to the date of the trip. Please check the trip descriptions for when they are available for registration. 

While overall, trips have run smoothly, there have unfortunately been a couple of transportation related issues that we are working through with our bus company. Please let me reassure you that I take these incidents seriously and have expressed our displeasure and concern with the bus company.  As we always have, we provide them with detailed information on pick-up locations and times and expect they will follow the schedule as close as they can.  Having drivers that do not know where they are supposed to pick up and when, or directions to the destination, are a major issue that I have raised with Attridge Coach Lines. We are also currently working on an internal system so that we are informed promptly when there appears to be a bus delay, and are able jump on it quickly, and then communicate with the different pick-up locations.  

On the topic of buses, one thing that many new members may not be aware of, is that you do not have to get on at the location you select when your register.  Or get off there either. If you accidently sleep in and miss your pick-up time and are able to get to one of the other locations, that is fine. On the return trip you can arrange to have someone pick you up at an earlier stop or you can jump on the subway. The only thing we ask is that you put your equipment in the bin of where you plan to get off.

To rebalance the length of time various members spend on the bus, last year we instituted a change to our downhill drop off order.  For background, previously members who got on first at Bloor and Keele (at between 6:45 am and 7:00 am) were the last to be dropped off resulting in these members being on the bus for a total of up to 6+ hours during a typical day trip – which was unfair. To balance this out, we revised the order on the return trip to continue in the west end after the 400/7 drop off. This drop off order had already been instituted on our cross-country trips. South of the 401, the 400 turns directly into Black Creek Drive and ultimately Keele St.  After dropping off at the Keele Subway station, the bus then continues back to Davenport & Yonge, Yonge & Eglinton and finally Yonge & York Mills. With this new drop off order, no members end up spending half of their day on the bus!  

I hope that everyone is enjoying the season and having a fantastic time on our various trips.

Justin Graham

President, High Park Ski Club

Code of Conduct for all HPSC members

The High Park Ski Club has a long history of, and is dedicated to, bringing people together to enjoy the winter. It is important that the Club provides an environment that allows everyone to enjoy the activities we offer. We want to remind everyone that the Club absolutely does not tolerate any sort of bullying or harassment.

Each year we require that all members read and acknowledge our Code of Conduct which includes the following in the very first paragraph: “Club members are responsible for respecting the integrity and dignity of each and every club member, as well as our suppliers including tour operators, resort personnel, and bus drivers. Members maintain a companionable environment that is free of profane, sexist or sexually explicit language, threats, violence, or hurtful actions.”  

HPSC encourages any member with complaints regarding Code of Conduct issues to contact the Club Ombudsperson, Kerry Kupecz, at ombudsperson@hpsc.ca . The Club takes all complaints seriously and fully investigates them.

Please read the full article here.

Welcome Home First LongTrips of the Season!

C8 Serre Chevalier – January 21-29

Despite the fears of no snow in Europe this year, we were happy to discover this was not the case for our week in Serre Chevalier. The snow Gods dumped 25 cm of fresh powder (on top of what was already there) for our second day of skiing. With the vast terrain, those that wanted to, could find stashes of powder off piste all week. When it was not snowing, we had sunny blue skies! With its abundance of piste and off piste terrain, Serre Chevalier has something for everyone!  We had a great group of High Parkers and even celebrated 2 birthdays. From the Great Skiing, Weather and Après – Serre Chevalier delivers!

W2 Holiday Valley – January 27-29

W2 Holiday Valley is in the books for another year. We had a great group of people that included lots of new members. We had amazing sunshine on Saturday and the conditions were pretty darn good considering the lack of snow this winter. We enjoyed our evening in Ellicottville with dining, shopping, and dancing. There was rain on Sunday but we didn’t let that stop us. Quite a few members skied all day while others enjoyed getting to know other members or resting in the chalet. Many members expressed how much they enjoyed the resort and were looking forward to returning.

What is a Walk-On?

Sometimes we run buses that aren’t full. If you miss the registration deadline, you may still be able to join the bus on the day of the trip as a “walk-on”. Walk- ons are on a first come, first serve basis and are usually restricted to the final pick up location at 400/7.

In addition to the regular trip costs (bus; lift ticket or trail fee) there is a $10 walk on fee. Unlike in the past, you do not have to pay the bus captain – we will invoice your HPSC account after the trip. However, you will not be able to register for any further HPSC trip or event until the invoice is paid. 

To find out if walk-ons are allowed, visit the day trip status page for downhill here or cross-country here. The trip update should indicate if walk-ons are permitted for the trip and where.

If you really want to ski, don’t leave it to chance. We make trip decisions based on the numbers at the registration deadline. The best way to make sure a trip runs and to ensure your spot on it is to register as early as possible.

President’s Message – Rebounding

I can’t believe that January is already over! And for the first time in three seasons we are concentrating on running trips and not other issues; looking more at weather forecasts than public health alerts. In the last two weeks we have run all scheduled day trips, two successful charter trips, our very popular Holiday Valley weekend, and, as well, members are currently in Tremblant till this Thursday. 

After a bit of a slow start, it appears that the snow has finally arrived, resulting in good conditions in ski country. To avoid disappointment, please sign up for trips early. If the trip is full, put your name on the waitlist – don’t worry you will not be charged for joining the waitlist. If there is enough interest, we will add a second bus, if possible. 

And we are planning new social events – the next being a Toronto Marlies game on the afternoon of Family Day (February 20) at Scotiabank Arena, against the Utica Comets. The Marlies are one of the top teams in the AHL, and lead the North Division, while the Comets are in second place. Utica are the farm team for the New Jersey Devils. Come see future Maple Leafs for a faction of the cost!  Click here to register. 

Finally, I am very pleased to mention that our membership number has finally rebounded to pre-COVID level, which at the time had been a high for at least the previous eight years. Included are more than 330 new members. Thank you to all of you for joining the club this season.  As I have said in the past, people join HPSC for various sports, but return year after year due to the friendships they make. 

I truly hope that all of you are enjoying this season! 

Cheers!

Justin Graham

President, High Park Ski Club